Carter's Arabia | Terms & Conditions
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Terms & Conditions

Terms of Website Use

This section tells you about the terms and conditions (‘Terms of Use’) on which you may use our website
­­http://cartersarabia.com/, whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.


Your personal information

You will be asked to complete a registration process if you want to receive updates from us. Information that you provide on our site must be complete and accurate. You must not impersonate any other person or entity or use a false name or a name that you are not authorised to use. From time to time we may make other services available which also require registration. We process personal information about you in accordance with our Privacy Policy.

 

Password and account security

To access your stored data on our site, you will need to input your account and password details (‘sign in’ details). You are responsible for maintaining the confidentially of your sign in details and any activities that occur under your account. If you have any concerns about your sign in details or think they have been misused, you should contact us straight away to let us know and we can deactivate your account immediately.

 

Third party services

We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them directly. We have no control over the content of those third party sites or the performance of these services. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

Liability

We have taken every care in the preparation of the content of our site. However, we will not be responsible for any errors or omissions or for any technical problems you may experience with our site. If we are informed of any inaccuracies in the content on our site, we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our site, any website linked to it and any materials posted on it. This does not affect our liability for products which you may purchase through our site. These Terms of Use do not affect your statutory rights.

 

Intellectual property

Lals Retail LLC has license to use the “Carters” trademark. trade names, brand names, business names, illustrations, images, logos, registered or unregistered designs, copyrights and other intellectual property rights which appear on our site and in the material published on it. You may use these rights and the material solely for the purpose of using our site in accordance with these Terms of Use.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

 

Site availability

If the need arises, we may suspend access to our site, or close it indefinitely. We will not be liable if for any reason our site is unavailable at any time or for any period.

 

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you may commit a criminal offence under UAE laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with applicable local, national or international law, regulation and good industry practice.

 

Variations

We may revise these Terms of Use at any time by amending this page. You should check this page from time to time to take notice of any changes we make.


Severability

If any of these Terms of Use are held to be invalid, the remaining terms and conditions shall continue to be valid to the fullest extent permitted by law.

Complaints

At http://cartersarabia.com/ we aim to delight our customers at all times. However, if you are unhappy about any aspect of our site or the service you receive from us and would like to make a complaint, please contact us.

 

Law and Jurisdiction

Our website, any content contained herein and these Terms of Use are governed by, and construed in, accordance with UAE laws. Any dispute between us regarding this website or arising out of, or in connection with, these Terms of Use will be subject to the exclusive jurisdiction of the courts of the UAE.


Changes to our Terms of Use

Any changes we may make to our Terms of Use in the future will be posted on this page. These Terms of Use were last updated in December 2017.

 

Contact us
customerservice.retail@lalsgroup.com

 

Privacy Policy

http://cartersarabia.com/ (“we,” us,” “our,” and henceforth referred to as “Carter’s”) knows that you care about how your personal information is used and shared, and we are committed to protecting your privacy. We want you to have an enjoyable experience and while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. This Privacy Policy applies to our websites, mobile applications and related services (collectively, the “Services”) collection and use of personally identifiable information (“Personal Information”) that we gather when you access and use the Services. This Privacy Policy does not apply to any third party websites to which we link. You agree that your use of the Services signifies that you have read and consent to the collection, use and sharing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services.

 

WHAT PERSONAL INFORMATION IS COLLECTED?
PERSONAL INFORMATION

 

When you register with Carter’s, we ask you for personal information. We use this information to communicate with you about the status of your membership.

 

Registration with use the Services. During the registration process, whether through our website or through a social network, we collect personal information. The types of personal information collected may include your name, email address, gender, age or birth date, zip code, country, IP address, browser information and social media name. We do not use your information for marketing purposes.

 

Information in a form that (a) is aggregated with other information, (b) anonymized, or (c) is otherwise is detached, combined, organized, segmented, modified or processed, in each case so as not to be reasonably capable of being associated with you, will not be considered Personal Information, and will not be restricted by this Privacy Policy as to use, sharing or otherwise. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is use for such purposes as improving the content of the Website, customizing the advertising and content you see, and communicating with you about specials and new features.

 

If you create an account using your login from a third party service, like Facebook, we will access and collect the information that your privacy settings on that third party service permits us to access so that we can create your account for you. We may also collect the contact information of your friends, if you choose to connect your contacts and address book information with your account, so that you can connect with your friends when you use our Services.

 

AUTOMATIC COLLECTION OF INFORMATION

 

Like many Web sites on the Internet, we automatically receive and store certain information whenever you interact with Carter’s or use our Services to (i) better understand, improve and modify the Services, (ii) better understand how the Services are used and experienced, and (iii) better understand how we can enhance your or others overall experience on one or more of the Services, including providing advertising and other information that is relevant to you. Carter’s automatically receives and records information on our server logs from your browser including your IP address, cookie information, the page you requested, and any items you may purchase and your billing history. This information may be used to customize the content you see on our Website or to communicate with you about specials and new features.

 

We receive and store certain types of information whenever you interact with our Website or services. Usage information, such as the numbers and frequency of visitors to our site and its components may also be used in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Website or services so that we can make the Website appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and our Website, so that they, too, may provide you with an optimal online experience. never discloses aggregate information to a partner in a manner that would identify you personally.

 

COOKIES

 

Upon visiting Carter’s, we may place cookies on your computer’s hard drive. We use cookies to gather usage information, such as the number and frequency of visitors to our site and its various pages. We analyze this data to assess our product lines offered on our site. Automatically logged information is also used to analyze trends and to administer the site.

 

CHILDREN’S PRIVACY

 

Carter’s is not directed at children under 13 and we do not knowingly collect any personal information from children under 13. If you are not 18 years of age or older, you are not authorized to use the Services. If you have knowledge that a child under the age of 13 has submitted personal information to us, please email customerservice.retail@lalsgroup.com

 

USE AND DISCLOSURE OF YOUR INFORMATION

 

Except as described in this section, we will not sell, rent or disclose your personal information to any third parties.

 

User-Requested Services and Information: For information, features, products and services offered and/or provided by the Services, the information you submit is used by us to provide the information, feature, product or service you’ve requested, including being used for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. Personal Information will be shared by us only to fulfill your request or to facilitate your use of the information, features, products or services, or as otherwise outlined herein.

 

For example, Carter’s may use other companies (1) to perform supporting functions for the various tools, functionality, information, products and services offered on or through our Services on our behalf, such as shipping, (2) to perform or support various tasks or initiatives instrumental to the business of, or related to operating or improving, the Services or (3) to assist us in testing, maintaining or improving the features, content or effectiveness of the Services or in performing research or development. These service providers (for example, credit card processing companies to bill you for goods purchased on the Services, email service providers to send out emails on our behalf, etc.) may be permitted to receive and use information collected from you or for internal purposes on an aggregated and/or anonymous basis (where you cannot be personally identified), but are not authorized by us to use Personal Information for any other purpose other than in connection with performing these support functions.

 

Protection of rights: Carter’s may release personal information when we believe in good faith that the release of information is necessary to comply with the law; enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Carter’s, our employees, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Business or Asset transfers: As we grow our business, we may choose to buy or sell assets. Customer information is generally one of the business assets that would be transferred. You acknowledge such transfers may occur and an acquirer may continue to use your personal information as set forth in this Privacy Policy.

 

Registration Information: The Personal Information you provide when you become a registered user of and create an account on one of the Services is used primarily to provide the information, features, products and/or services you purchase or request, to help us customize or enhance your or others’ online experience, and to increase the convenience of accessing new or existing tools, products and services on the Services. Your email address serves as a unique identifier in our record system, and together with your password, is designed to help us prevent unauthorized access to information you choose to store on the Services. The data you give us about your personal preferences and demographics (e.g., your age, ZIP code, or the like) may be used to help us offer tailored content, products, and services that we believe will be of interest to you.

 

Promotions and Marketing: During your registration, you agree to receive electronic communications from us; these electronic communications will be used to inform you of new products, promotional announcements, special offers and other correspondence. You may unsubscribe from these communications at any time by clicking the “unsubscribe” hyperlink contained at the top of each email.

 

Please note that in certain instances, your name and/or email address may have been provided to us through our friend referral program. In this case, we may contact you via a one-time email. We store this information for the purpose of sending this one-time email and other internal purposes, including but not limited to tracking the success of our referral program. You may contact us at customerservice.retail@lalsgroup.com to request that we remove your information from our database.

 

NON-PERSONAL INFORMATION

 

Automatically Gathered Information: Information that is automatically gathered, including through the use of cookies (as defined above), may be shared with other third parties, including service providers and others, so that we may better understand how the Services are used, to enhance the overall experience on the Services, and otherwise in connection with our operation of the Services and conducting related business. When such information is shared with third parties, any Personal Information will be included only if first put in aggregated or other protected form or the third party is contractually restricted from using such Personal Information for any purpose other than in connection with the purpose for which it was shared.

 

SOCIAL MEDIA FEATURES

 

We allow you to link your Facebook account, Twitter, Instagram and snapchat to our Service. You can decide whether or not your activity on the Service will be shared and disclosed on your Facebook service. You can disable this feature at any time by going to Account > Edit Account Information, uncheck Publish Actions to Facebook, and click the Save button. These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Social media features on our Services are either hosted by a third party or directly on our Services. Your interactions with these features are governed by the respective privacy policy of the company providing such feature(s).

 

PROTECTION OF YOUR PERSONAL INFORMATION

 

When you provide us with your personal information, that information is encrypted with industry-standard Secure Socket Layers (“SSL”) encryption to keep your online order safe and secure. When the letters “http” in the URL address change to “https”, the “s” indicates you are in a secure area employing SSL. Company also maintains physical, electronic, and procedural safeguards that comply with federal regulations to protect your Personal Information. This encryption process helps ensure that the information you give us is protected against unauthorized access.

 

We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

 

Carter’s may contain links to other sites. This Privacy Policy only governs information collected on the Website. We are not responsible for the privacy policies and/or practices of other sites. When linking to another site, please read the privacy policy stated on that site.

 

ACCOUNT ACCESS

 

This Privacy Policy is effective as of the date first written above. Carter’s may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Carter’s or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Carter’s after such changes have been first posted.

 

If you have any questions or concerns about this Privacy Policy, please contact us at:
customerservice.retail@lalsgroup.com

Our Locations

Dubai

Abu Dhabi

Al Ain

Ras Al Khaimah

Sharjah

Fujairah

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